GENERAL

Question
Answer

FAQs

IS THERE A HAIRDRYER? 

DO YOU SUPPLY AMENITIES?

DO YOU PROVIDE BED LINEN AND TOWELS?

ARE PETS ALLOWED?

IS THE NOOK SUITABLE FOR CHILDREN & INFANTS?

WHAT CAN I DO AT THE NOOK?

CAN I CHECK-IN EARLY, OR CHECK-OUT LATE?

WHAT TIME CAN I CHECK-IN & CHECK-OUT?

If you are feeling a little adventurous and want to explore, there are plenty of walks, hikes and lookouts in the surrounding area. For more information visit the Halls Gap tourism office, Grampians Adventure Service store or visit:
www.visitgrampians.com.au

PROPERTY

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Answer

Yes, the Nook has regular free to air TV access, as well as YouTube and Netlfix. WiFi is also provided.

WHAT OUTDOOR FACILITIES ARE AVAILABLE?

IS THERE TV AND WIFI ACCESS AT THE NOOK?

IS THE NOOK WHEELCHAIR ACCESSIBLE?

HOW MANY ADULTS CAN STAY AT THE NOOK?

The Nook has an outdoor picnic table/pergola, a fire pit, outdoor bath, Weber BBQ and large native garden.

WHAT OUTDOOR FACILITIES ARE AVAILABLE?

IS THERE TV AND WIFI ACCESS AT THE NOOK?

IS THE NOOK WHEELCHAIR ACCESSIBLE?

HOW MANY ADULTS CAN STAY AT THE NOOK?

LOCATION

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Answer

Halls Gap has multiple cafes and restaurants and a small supermarket.

Pomonal
has a small General store, pub and winery.

Stawell has two large supermarkets and various other stores.

HOW FAR ARE YOU FROM MELBOURNE?

ARE THERE ANY SHOPS NEARBY?

HOW FAR ARE THE CLOSEST TOWNS?

DO I NEED A CAR WHEN STAYING AT THE NOOK?

WHERE IS THE NOOK LOCATED?

BOOKING

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Answer

If your date window isn't showing any available results, typically this means that we are booked out. Try adjusting your date window and looking at dates a few months in advance.

I AM TRYING TO BOOK FOR 2 NIGHTS, BUT IT WONT LET ME?

IS THERE A BOND?

DO I PAY A DEPOSIT?

I HAVE SELECTED DATES BUT IT WON'T LET ME BOOK?

I AM HAVING TROUBLE FINDING AN AVAILABLE WINDOW OF DATES TO BOOK?

Make sure you have selected the number of guests from the drop down field under your selected dates and that you have selected a minimum of two nights stay.

I AM TRYING TO BOOK FOR 2 NIGHTS, BUT IT WONT LET ME?

IS THERE A BOND?

DO I PAY A DEPOSIT?

I HAVE SELECTED DATES BUT IT WON'T LET ME BOOK?

I AM HAVING TROUBLE FINDING AN AVAILABLE WINDOW OF DATES TO BOOK?

We take the full booking payment at the time of booking. Bookings are not confirmed until the booking has been paid and we have a valid credit card on file.

I AM TRYING TO BOOK FOR 2 NIGHTS, BUT IT WONT LET ME?

IS THERE A BOND?

DO I PAY A DEPOSIT?

I HAVE SELECTED DATES BUT IT WON'T LET ME BOOK?

I AM HAVING TROUBLE FINDING AN AVAILABLE WINDOW OF DATES TO BOOK?

Yes there is a bond for your stay. A hold is put on your credit card on the check in day, and will be reversed 2 days after check out, as long as there is no significant cleaning needed or damage to the property. The hold amount is $500.

I AM TRYING TO BOOK FOR 2 NIGHTS, BUT IT WONT LET ME?

IS THERE A BOND?

DO I PAY A DEPOSIT?

I HAVE SELECTED DATES BUT IT WON'T LET ME BOOK?

I AM HAVING TROUBLE FINDING AN AVAILABLE WINDOW OF DATES TO BOOK?

DINING OPTIONS

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Answer

Some breakfast staples are supplied for your first night, this includes: muesli, eggs, fresh bread, butter, jam, full cream milk and oat milk.

CAN YOU RECOMMEND ANY EATERIES LOCALLY?

WHAT COOKING FACILITIES ARE IN THE NOOK?

HOW WILL I MAKE MY COFFEE?!

WHAT ELSE IS SUPPLIED IN THE PANTRY?

IS BREAKFAST INCLUDED WITH THE BOOKING?

Muesli, Olive Oil, Coffee, Tea, Salt & Pepper. A complimentary hamper including olives, cheeses and 2 X bottles of Pomonal Estate wine is also provided.

CAN YOU RECOMMEND ANY EATERIES LOCALLY?

WHAT COOKING FACILITIES ARE IN THE NOOK?

HOW WILL I MAKE MY COFFEE?!

WHAT ELSE IS SUPPLIED IN THE PANTRY?

IS BREAKFAST INCLUDED WITH THE BOOKING?

Absolutely. Here are just a few of our favourites.

Restaurant: Flame Brothers, Halls Gap.

Winery & good food: Pomonal Estate, Pomonal.

Bar: Grampians Wine Cellar, Halls Gap.

CAN YOU RECOMMEND ANY EATERIES LOCALLY?

WHAT COOKING FACILITIES ARE IN THE NOOK?

HOW WILL I MAKE MY COFFEE?!

WHAT ELSE IS SUPPLIED IN THE PANTRY?

IS BREAKFAST INCLUDED WITH THE BOOKING?

PHOTOSHOOTS

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Answer

Not without our written consent, please contact us directly to discuss this further.

CAN I DO A PHOTOSHOOT AT YOUR PROPERTY?